How Many States Does Opay Have Physical Customer Service?

In today’s digital age, where financial services are increasingly accessed online, the presence of physical customer service centers remains crucial. OPay, a prominent player in the digital finance industry in Nigeria, with its headquarter situated at Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, has rapidly expanded its services. But how many states does Opay have physical customer service in Nigeria? This article will uncover that query, providing you with the addresses of these physical Opay customer service centers.

Introduction to Opay’s Customer Service

Opay, established with a vision to revolutionize financial services in emerging markets, offers a wide array of digital financial solutions. While the digital realm is a primary focus, Opay recognizes the significance of physical customer service centers in providing comprehensive support to its users.

Importance of Physical Customer Service Centers

The hybrid model of digital innovation and physical accessibility ensures that users receive personalized assistance. Physical centers serve as vital touchpoints for users seeking immediate assistance or face-to-face interactions, fostering trust and reliability.

List of Opay’s Physical Customer Service Centers and Their Address

Answering the question, “How many states does Opay have physical customer service?” – Opay currently has physical customer service centers in 15 states in Nigeria. These states include Lagos, Plateau, Oyo, Kaduna, Kano, Osun, Benue, Akwa-Ibom, Kogi Abuja, Imo, Rivers, Kwara, Edo, Edo, Ogun and Abia.

Below is the comprehensive list of the centers across the states and their addresses

S/N	State	Location	Customer Services Centers Address
1	Lagos	Ikeja	1. 103 Allen Avenue, Mosesola House, Ikeja.
		Ikorodu	78B Lagos Road, Ikorodu.
		Festac	4th Avenue A Close, Festac Town, Festac.
2	Plateau	Jos	Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate, Jos.
2	Oyo	Ibandan	Tricennial House, 189B, Fajuyi Road, Beside Ideal Consult, Opposite Thermocool Showroom, Along Adamasingba road, Eleganza, Ibadan
3	Kaduna	Kaduna	ASD City Mall Katsina Road By Independent Way, Kaduna State
4	Kano	Kano	Amana Plaza Second Floor Beside Shoprite Zoo Road, Kano State
5	Osun	Osogbo	Opposite Technical Besides Arowolo Filling Station Osogbo
6	Benue	Maakurd	Chiventis Plaza, Atom Kpera, Modern Market Road, Maakurd
7	Akwa-Ibom	Uyo	Plot 104 Nsikak Eduok Ave, Homelight Properties, After Full Life Christian Center, Two Lane Uyo
8	Kogi	Lokoja	No 100 1BB Waymoremi House, Lokoja, Kogi State
9	Abuja	Garki	Uyk Hexahub Plaza, Balanga Cresent Off Uke Street, By Bolton White Hotel, Opposite Hawthorne Suites, Garki 11 Abuja
10	Imo	Owerri	No 138, Tetlow Road, Off Lagos Street, Imo
11	Rivers	Portharcourt	Plot 79 Evo Road Opposite Medicine Mart Pharmmacy GRA Porthacourt, Rivers State
12	Kwara	Ilorin	No 163 Anu Oluwapo Complex, Ajase Ipo road, Opposite Savannah Hotels, Gaa Akanbi Junction, Ilorin
13	Edo	Benin City	No. 162 Benin Sapele Road Opposite Magistrate Court, Benin City, Edo state
14	Ogun	Abeokuta	Dolly House Opposite Laroy Hotel, Abiola Way, Abeokuta
15	Abia	Aba	NO 135 Azikiwe by Yoke Aba South, Abia State

Alternative Ways to Reach OPay

While OPay’s physical presence is impressive, it’s not the only way to get help. Here are some alternative channels to consider:

• In-App Customer Service: OPay’s app features a built-in customer service function, allowing you to chat with a representative directly through your phone.
• Phone Support: For immediate assistance, you can call OPay’s dedicated customer service hotlines: 0700 888 8328 for card and app queries, 0700 888 8329 for POS Business support
• Social Media: Connect with OPay on Facebook, X(Twitter), Instagram, or chat them on WhatsApp via +2349165998936.

From my experience, the best way to get in touch with Opay with this alternative method is by chatting Opay on X(Twitter). Opay customer support agents promptly respond to message on X.

Also Read:

How to upgrade PalmPay Account to Tier 2 and 3

How to Recharge StarTimes with GTBank

StarTimes Subscription Payment: How to Pay on Phone

How to Get GTBank User ID and Password for Internet Banking

Conclusion

Opay’s commitment to offering both digital and physical customer service reaffirms its dedication to providing comprehensive user support. The blend of digital innovation and physical presence contributes significantly to building trust and ensuring user satisfaction. Use this article to find the nearest Opay physical customer support center and get in touch with them.

FAQs