How to Change GTBank Phone Number (The Best Way)

Managing personal banking information, especially contact details, is crucial. Maintaining updated contact information with your bank is very important in this digital era of banking. Guaranty Trust Bank (GTBank) allows customers to conveniently update their phone numbers through its Internet Banking platform.

This article will guide you through the simple steps to changing your GTBank phone number yourself, without the need to go to GTBank branch.

Changing your GTBank phone number is essential for various reasons. Keeping contact information updated ensures smooth communication regarding transactions, alerts, and essential banking updates.

How to Change GTBank Phone Number via Internet Banking

Follow these steps to change your GTB phone seamlessly:

1. Login in to your GTB internet banking dashboard. Don’t have an account yet? Here is how to register.
2. Click on “Proceed to internet banking,” when you have successfully logged in.
3. Tap “Self Service” from the menu.
4. Select “Customer Information Update” from the Self Service sub menu
5. Click on “New Request”
6. Tick the box for phone number update and allow the page to reload.
7. If you are not changing to foreign details, select “No”; otherwise, choose “Yes”.
8. Enter the new number you wish to change to in the provided box.
9. Read the privacy policy message and tick “I consent”.
10. Answer your internet banking secret question
11. Click “Continue” to submit your request

After following the steps above carefully, you will be notified once the phone number has been changed. You would like to keep an eye on your email and SMS, so you do not miss any message regarding the status of your GTBank phone number change request.

Also Read: How to Retrieve Your BVN Without Phone Number

Bank Branch Method

If for some reason you could not change your GTBank phone number through internet banking, going to a physical bank branch will be your best bet.

Follow the steps below to change your phone number at any GTBank nearest branch.

Step 1: Gather the Necessary Documents

Prepare and carry valid identification documents like NIN, driver’s license or international passport, along with any additional forms required by the bank. Also remember to go with your current phone line and the one you wish to change to.

Step 2: Visiting the Bank and Meeting the Customer Service

Visit the nearest GTBank branch and approach the customer service desk to request the phone number change.

Step 3: Provide needed Details

Submit the necessary details and make a formal request for the change in your phone number.

Also read:

How to get your GTBank Transaction Receipt

Simple Steps to Change Your MTN WiFi Password on iPhone

Conclusion

Updating your contact information, especially your phone number, through GTB internet banking or other methods, is vital for seamless banking experiences. Ensure your details are current to stay informed about all banking activities.