In today’s digital age, managing financial transactions online has become a common practice. Remita, a leading payment platform in Nigeria, facilitates various financial activities, including payment processing and receipt generation. However, what happens when you need to retrieve a Remita receipt but don’t have the Reference Retrieval Reference (RRR) number handy? This article serves as a concise guide to help you navigate the process of retrieving your Remita receipt without the RRR and more.
Table of Contents
Understanding Remita RRR and Receipts
What is Remita RRR?
Remita Retrieval Reference (normally called RRR) is a unique 12-digit code assigned to every Remita transaction. RRR serves as a tracking/transaction ID for Remita transactions, i.e., It can be used to retrieve information about any Remita transaction. This is a sample of RRR number: 1406-9023-0427.
What are Remita Receipts?
Remita receipts are electronic documents generated after successful transactions on the Remita platform. They contain vital details such as the transaction amount, date, payer/payee information, and the RRR number, among others.
Importance of Remita Receipts
Remita receipts serve as proof of payment for various transactions, including utility bills, school fees, taxes, and more. They are essential for reconciling accounts, verifying payments, and maintaining financial records.
Do you have your RRR and wish to retrieve your Remita payment receipt? Let’s first handle how you can get your Remita receipt with RRR number.
How to Retrieve Remita Receipt with RRR Number
To retrieve your Remita receipt when you still have the RRR number, follow the steps below:
- Go to remita.net using your web browser.
- Scroll down and click on “Resend Receipt or Invoice.”
- Enter the RRR number on the new page and click “Resend.”
- If you want to send it to a different email, check “Resend to alternate email” and follow the instructions to send the receipt to the provided email address.
- Check your email for the receipt. You’ll receive a PDF file or a link to download it. Download the file if it’s a PDF, then print it later.
- If you receive a link, open it using a recommended browser like Edge, Chrome, or Opera. Avoid lightweight browsers as they might not display the receipt correctly.
- Once the receipt loads properly, click on “Print Receipt” and follow the instructions to print the Remita receipt.
- If you want to download the PDF to your phone for later printing, follow these additional steps:
- Preview the print.
- Adjust the paper size if needed.
- Click on the download icon, choose a location, and save the file.
Note: The method described above will only be effective if you have your Remita RRR number.
If you are trying to resend the receipt to an alternate email, but the receipt is still being sent to the payer’s email, there is yet another way that I discovered.
- Paste this Remita receipt printing request link on your browser’s address bar:
https://login.remita.net/remita/exapp/api/v1/send/api/print/billsvc/biller/012345678912/printrecieptRequest.pdf - Edit the highlighted RRR number with yours and hit go or enter
- Allow the receipt to be loaded
- Download or print the receipt.
Below are the methods to get your receipt if you don’t have the RRR.
How to Retrieve Remita Receipt without RRR
There are several ways you can regain your lost Remita receipts without RRR number which will be discussed from here.
Method #1: Using the Payer’s Email
Here is what you may not know: when you make a payment using a Remita RRR number, the receipt or the link to access the receipt will be sent to the email address listed on the Remita invoice. This email is typically sent by Remita or sometimes by the bank used for the payment, if an email address is associated with the bank account.
Here are the steps to retrieve your Remita receipt without the RRR via the payer’s email:
- Log in to the email account used for the payment, that is the email included in the RRR invoice.
- Enter “Remita” in the search box and press enter.
- Review the search results carefully to find the Remita email related to the transaction in question, then open it.
- Follow the instructions outlined above from step 6 to download or print the receipt.
N.B.: if you are not the owner of the email address used for the Remita transaction, you can ask the owner to help you with this.
Method #2: Using Bank Statement of Account
This method will be suitable for you if you made the Remita payment using the Remita payment option in your bank app or internet banking.
To obtain your Remita Receipt without the RRR using your bank statement of account, follow these steps:
- Retrieve the bank statement covering the period when the Remita payment was made.
- Open the statement of account using a PDF reader application such as Adobe Acrobat Reader, WPS Office, or Microsoft Office.
- Locate the Remita transaction within the statement. You can use the search feature of the application by typing “remita” to automatically highlight Remita transaction(s).
- Carefully review the Remita transaction to find the Remita RRR number (12 digits) attached to it. Copy the number or write it down for reference. Note: If there are multiple set of codes separated by a stroke (e.g., 123457313564|674367436646), the second code is usually the RRR. You can copy both codes and proceed to verify which one is the RRR in the subsequent steps.
- Once you have obtained the RRR, follow the steps outlined in the method for retrieving Remita receipt with RRR, already discussed in this section.
Method #3: Via Bank app transaction history
This method is similar to the previous one, but instead of using a statement of account, you are going to use the transaction history from your bank’s mobile app.
Here are the steps to obtain your Remita receipt without the RRR using your bank’s mobile app transaction history:
- Log in to your bank’s mobile app.
- Navigate to the transaction history section.
- Select the date range during which the Remita transaction was made.
- Search for the transaction within the history and copy the RRR number when you find it.
- Once you have obtained the RRR, follow the steps outlined in the method for retrieving the Remita receipt with the RRR number above to successfully obtain your receipt.
Bonus Tips:
To prevent the loss of your Remita receipt in the future, here are some important steps to follow:
- Take a screenshot of the receipt or invoice and save it to your phone.
- Download the receipt to your phone as soon as you receive it.
- Importantly, upload a copy of the receipt with the RRR number clearly visible to cloud storage platforms like Google Drive, Dropbox.com, mega.io, etc.
Also Read:
How to Transfer to Opay Using USSD
How to Transfer from GTB to Opay
Available Customer Service Channels in Opay
How to Recharge StarTimes with GTBank
How to Get Your GTBank Transaction Receipt in Few Clicks
Conclusion
In conclusion, by utilizing email, bank statements, or mobile banking apps, you can retrieve your Remita receipt without the RRR. Following the steps outlined in this guide ensures efficient receipt retrieval. Implementing bonus tips, such as taking screenshots and uploading receipts to cloud storage, enhances receipt management and prevents loss. These strategies facilitate convenient and secure Remita transaction management.